Effective and last updated: October 14, 2026
Rise Buy Fly’s responsibility: Rise Buy Fly provides and is responsible for the call inquiry and referral service and the information it handles. Selling a qualifying call does not remove that responsibility. The receiving provider handles the flight service it offers; ADNOON manages marketing only.
1. A booking, payment or refund
Contact the receiving travel provider or merchant of record listed on your confirmation and receipt. Have your reference, travel dates and the issue ready. Ask for written confirmation of a change, cancellation or refund action. The referral line may reach a different provider.
For urgent flight operations, check-in or disruption assistance, use the operating airline’s official channels.
2. This website or the referral process
Write to Rise Buy Fly at the business address below about a website or referral concern. Include the call date, the answering business’s name if known, a short explanation and the outcome you are requesting. Do not include full payment-card numbers.
Rise Buy Fly Travels Inc.3252 Rocky Water Lane
San Jose, CA 95148-4226
United States
For the actual travel service, raise the complaint with the provider that sold it. Keep your quote, terms, receipt and correspondence. This process does not remove a lawful payment dispute, consumer complaint or other remedy.
3. A privacy request
Use Privacy Choices & Data Requests for Rise Buy Fly’s referral information. Contact an external network or provider directly for records held by it. ADNOON manages marketing only and is not the ticketing or refund provider.